4D 卓越团队美国宇航局就是这样管理的

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4D系统经过了1000多支团队实践验证，是行之有效的提高团队绩效、降低风险、提升个人领导力的系统。4D系统创始人查理·佩勒林(Charles Pellerin)博士，天体物理学家，曾经是美国宇航局（NASA）的高管、哈勃太空望远镜项目的总指挥。1990年发射的哈勃镜片有瑕疵，传回的星系照片模糊不清，项目宣告失败，原因被美国事故调查委员会定义为“领导力缺陷”。查理带领团队用四年时间，完成这一史无前例的外太空修复工程，使得至今哈勃仍然为人类带来科学贡献。查理博士决心完成哈勃修复后致力于团队社会背景的研究，自1995年起专职于领导力领域，结合多方面的学习和自己多年的成功与失败的管理经验，创立4D系统，帮助个人、团队、组织提升领导力。2009年，他撰写完成How NASA Builds Teams一书。中文版《4D卓越团队》于2012年初在中国大陆面世。而今，4D系统已经成为国内各种类型的企业最为认可的个人和团队领导力提升系统之一，最主要的原因在于它的实践性好，能真正带来行为改变。

“4D 是个神奇的系统，它以普遍适用的原理，能够针对性地解决个性化的问题，就像文化一样，是全人类都需要的。4D解决的是心之惑，通过打开人们的思考之门，从而获得洞察力。换句话说，4D解决的是团队成员的根本动力问题。”

黄新会——中国企业文化研究会副理事

“这是一个非常简单有效的学习系统，它为我们提供了一个有效沟通的语境，在这个语境中，我们很容易学习到如何真正实现“和而不同”。团队成长的基础是团队中每个个体的成长，有趣的是，4D能帮助我们觉察到平日里自己是怎么‘出口伤人’的，而个人的成长，就是从一句话的改变开始的。”

黄明雨——北京立品图书公司董事长、北京南山华德福学校校长


	4D领导力天性测试


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	4D在中国


	4D领导力学院（原4D中国工作室）提供全方位支持 Ø 查理•佩勒林博士任命的4D系统中国首代 Ø 创始人李雪柏、杨永华是《4D卓越团队》译者／审译 Ø 4D系统中英文测评平台提供商 Ø 4D系统全套服务平台－书、测评、工作坊、教练，4D公开认证课 Ø 成功地用4D服务过数个国内企业

团队发展测评（TDA）

简单地说，团队发展测评（TDA）是现有的最有效的绩效增强（和风险降低）工具之一。团队发展测评（TDA）评测第五种力量--“团队社会背景”，它通过测量团队的行为模式来驱动集体行为。测评的参与者为拥有一个共同领导的团队成员，测评核心内容为团队成员的八项行为表现：1.感激欣赏；2.共同利益；3.适度包融；4.信守协议；5.务实乐观；6.百分之百投入；7.避免指责与抱怨；8.角色、责任和授权。

个人发展测评（IDA）

个人发展测评（IDA）测量个人的行为，从而作用于团队（家庭）社会背景。测评参与者为工作中与被测评人有足够互动的领导、平级、下级，也可以包括家人、朋友，测评核心内容为被测评人的八项行为表现：1.感激欣赏；2.共同利益；3.适度包融；4.信守协议；5.务实乐观；6.百分之百投入；7.避免指责与抱怨；8.角色、责任和授权。

TDA和IDA测评均为在线匿名形式。


	“查理·佩勒林，在大量的真实案例基础上，开发出‘4D’流程，展示深刻的团队绩效方面的洞见。他的书包括朝向卓越的工具、态度和习惯。我发现他的观点是具有说服力的，而且他的解释非常清晰。我大力推荐本书，大家会发现这本书即轻松，又能向你们展示打造一个更成功的团队的方法。我当年开发GPS系统时，如果有这本书就更好了。” 博瑞得·帕金森博士——全球GPS系统第一程序总监及总构架师

查理·佩勒林为你介绍“4D系统”

查理·佩勒林

1.	“国际化领导力”的诞生
2.	早期发展
3.	大规模NASA团队建设
4.	“4D系统”名字的由来
5.	我为什么再次讲述这些

1. “国际化领导力”的诞生

1995年初，我在想我的余生中做些什么。我喜欢在科罗拉多大学教授学生，在那里研究的地位高于教学。我不想再回到华盛顿和美国航空航天局总部。那里压力太大，我不享受在管理部门的工作。为了找到我的未来之路，我尝试了很多东西，包括在科罗拉多山脉深处5天的求兆，这是一种古老的印第安仪式，5天中我仅仅是和柏油帆布、水在一起。最后一天早上，我产生了一种幻觉，一个我几乎不认识的人出现，告诉我说，“你必须继续工作，你有太多可以贡献。”所以，现在的问题是如何贡献。我愿意继续在商学院的教授，但两年的合同已经期满。商学院的系主任希望我留下来，但教员们并不希望这样。我的坦率个性和物理方面的背景让我不具优势，尽管我的课程在校内得分最高。系主任组织我的学生为顾问委员会进行了一次陈述，学生们对我的课程评价很高，以致于我努力克制才做到尽量少掉些眼泪。然后在休息期间，百事的总裁，Exabyte及安永的董事总经理要求我把我的课堂带进他们的公司。像是来自上帝的信息，至少是来自宇宙。我离开大学，组建了科罗拉多S-合作体，叫做“国际化领导力”。

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2.早期发展

于是，我的只有一个员工的公司与安永鉴定了合同，我的喜悦持续时间很短，我意识到超负荷工作的会计师们比坐在大学教室里拿学位的学生们的期望值高很多。工作坊终于到来了，尽管开始很痛苦，最后结果还过得去。没过多久，一位GE高管斯盖普（Skip Borst）聘请我为GE的高层项目经理们讲一堂课，这一次效果不错，我开始对自己的新事业有了信心。斯盖普（Skip）辞去GE的工作加入我的公司。波尔航天（ Ball Aerospace）在一年中买了六次工作坊，我们开始享受为航空航天业提供服务，同时也为建立口碑，选择为诸如科罗拉多州精神健康委员会等机构做工作坊。我多年没有回过美国航空航天局，后来，一个同事邀请我加入个顾问团，在那里我结识了艾德·豪夫曼（ Ed Hoffman）。我向他介绍了工作坊，他说，“你必须得把它引入美国航空航天局。”之后，我们开始为失去联系的位于沃洛普斯岛（Wallops Island）的美国航空航天局成员提供工作坊，就这样，我们开始赚钱了。在一次沃洛普斯岛（Wallops Island）的工作坊中，我吃惊地发现有一位在九个月前参加过工作坊的学员不会做练习。我们如何解决工作坊效果的衰退问题？Skip和我决定工作坊之后采用教练支持，他成了一名大师级教练（MCC）。现在我们采用工作坊加教练的方式。在一个客户的特别提议下我们开始纸版的个人行为测评，后来投资开发软件，建立了简单的在线测评，并开始积累数据。反馈的价值和基准程序方法让我们有能力开始分析这个过程，工作坊对于行为改变有多么有效？后续的教练有多么有效？

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3.大规模美国航空航天局团队建设

2002年，我们赢得了一个大合同，发展美国航空航天局工程团队，旨在避免类似挑战者爆炸事故。我意识到，我们需要大规模拓展我们的团队。我联系了我认识的美国航空航天局中最棒的经理们，请他们作为独立承包商加入我们。每一个人都曾经与空难那么贴近，他们看到了我们这样做的价值，带着极大的热情回答说，“是”。我了解美国航空航天局退役咨询师的市场，并依据行情订好价格标准。我们发展合作的前提是出于自愿，每一方没有理由地第一时间服务于这种关系，我们并没有演练过。现在，我们需要更多教练。斯盖普（Skip）成了国际教练协会的官员，他聘请到一批出色的教练骨干。我们开始真诚地为美国航空航天局团队服务。现在，我们有3个工作坊主讲人，10个“中心项目经理”，6 个教练，几个软件专家和4个行政管理人员，所有人都以独立承包商身份与我们合作。我是4D系统公司的唯一员工。我们不发工资，客户给我们付钱时，我就给他们付钱，我们也没有负债。目前一年的销售是四百万美金。通过《NASA如何打造团队》这本书，我们计划以麦当劳方式拓展业务。这意味着，我们发放许可给其他公司使用我们的工作坊、测评、教练、咨询和再次测评，就像麦当劳加盟准备过程。你可以阅读网上有关信息，购买系列服务。这样行得通吗？我其实也不知道答案。我只知道我们享受一起工作并创造出不同。我们有机会将这一重要的工作推广出去，对于4D系统团队来说，这是最重要的。

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4.“4D系统”名字的由来

我们工作的独特之处是使用一个坐标系统。在科罗拉多大学时，我曾经考虑如何贡献于领导力专家热衷的领域，我意识到早在物理方面的学习可能帮得上忙。当我还是个大学生时，听到过这样一句话，“选择正确的坐标系统可以将一个不可能解决的问题变成两个真正的难题”。有没有这样一个坐标系统可以简化并表示出团队和成员背后的信息？“4D系统”用简单的X-Y系统分析个性、文化、项目意向和本质的行为，并把它们归纳进四个维度。我选择维度这个词，因为他的同意词“象限”感觉毫无生命力。所以“4D系统”是我们最重要的工具以及我们公司的名称“4-维度组织系统”的简称。

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5.我为什么再次讲述这些

每个人都喜欢谈论自己，我也不例外。事实上，我希望你们知道，你们也可以组建向我们这样小型的公司，创收的同时改善人们的工作表现和生活品质。印第安式的求兆、发射有瑕疵的造价二十亿美元的天文望远镜、管理学院的教授资格等环节都是可以被跳过的。加入4-D 网络，使用我们开发了15年并得到市场验证的流程。注册之后，你可以免费下载工作坊幻灯片，成为指定供应商后，网站会免费推荐您，您可以得到测评批发价格，并以优惠价批量购买《How NASA Build Teams》。如凯瑟琳·格林汉姆(Katherine Graham)描述的那样生活，“热爱你所做的，关注如何让每一件事变得更有趣”这正是我所承诺的生活方式。
加入4-D 网络，使用我们自1995年以来开发、并得到市场验证的流程。在英文网站http://www.4-dsystems.com注册之后，你可以免费下载工作坊幻灯片英文版本，中文版本可以通过参加4D领导力学院举办的认证课获得，关注微信 china4D4U可以获取中国最新认证课程时间和细节。如凯瑟琳·格林汉姆(Katherine Graham)描述的那样生活， “热爱你所做的，关注如何让每一件事变得更有趣”这正是我所承诺的生活方式。
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1. “国际化领导力”的诞生

2.早期发展

3.大规模美国航空航天局团队建设

4.“4D系统”名字的由来

5.我为什么再次讲述这些

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	“4-D Workshop Slides” – About 225 animated PowerPoint slides “4-D Workshop Workbook” – For participant’s use in workshops “One-Page Workshop Overview” – Provides what it says “Workshop Participant Information” – A draft e-mail for team leaders to send to participants about one week before the workshop “Pre-Workshop Conversation” – Guidance for your telecon with the team leader about one week before the workshop “Pre and Post Workshop e-mails” – E-mails for Client Program Managers to (optional) send to participants before workshops “Pre and Post Workshop e-mails (NASA)” – For NASA participants “Workshop Facility Requirements” – For 4-D Systems workshops “Workshop Second-Chair Presenters” – Expectations of “4-D Second Chairs” “Workshop Video Clip Index” – Workshop video information “Workshop Process Observers” – Guidance for workshop observers “Context Shifting Worksheet (CSW)” – An integral Workshop tool “IDA Participant Selection Guidelines” – Provides helpful guidance in setting these up. We insist on IDAs for all workshop participants before workshops. This information helps participants get maximum value and makes the workshop more “about them.” “The 4-D IDA Report Briefing Guidance” – Provides “lessons learned” in briefing these reports “Pre-Workshop Assessments Timeline” – Lays out the timelines for these assessments

	关闭 A Proposal Team Prepares for Orals

	Applying the CSW to Your Situations You can download PDF copies of the CSW (the same as the image above) for your use from www.4-DSystems.com. You can also request a 4-D certified coach or consultant to guide you through the process. I believe that if you have read and internalized the core messages in How NASA Builds Teams, you can easily take your teammates through the CSW process, or do it yourself. Here are some typical applications: Any interpersonal difficulty; Any time you want to influence another entity (person or organization) to give you what you want (recall the examples above regarding garnering profits and winning proposals); Any time you want to give a powerful speech (recall the analysis of President’s speeches); Any time you want to deliver bad news (recall Skip’s message, “When Dimensions are omitted, people under stress fill them with their most toxic emotions and most pathological Story-lines.”); and Any time the situation seems irresolvable and includes some kind of personal or organizational interface.

	关闭 Workshop Video: Part Two

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	关闭 Workshop Video: Part Three

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	关闭 Contact Information

	If you'd like to work in Japanese, Achievement, Inc is a 4-D Preferred provider. アチーブメント株式会社 (Achievement, Inc.) 嵩下司 (Dakeshita, Tsukasa) e-mail: tsukasa-dakeshita@achievement.co.jp phone: (81)3-3445-0311 If you'd like to work in Portuguese, Leila Tammela is a 4-D Preferred provider in Rio. Leila Tammela e-mail: ltammela@hotmail.com phone: 21 99748135 If you would like to work in Mandarin, below is a list preferred providers. 李雪柏 (Amy Li) 邮件:china4d4u@126.com 电话: 18611001144 伊凡仕伯（中国）有限公司 (Evans & Peck Co., Ltd. (China)) 联系人：迟璇邮件：achi@evanspeck.com 电话：(021)6133 6892 China Aerospace Xintao Mao e-mail: maoxintao.hit@163.com phone: 86 18910935520 Global Coaching Company Paul Jeong e-mail: president@asiacoach.co.kr phone: 82-10-5225-6994 Erickson Coaching International Marilyn W. Atkinson e-mail: marilyn@erickson.edu phone: 604-988-5714